Privacy Policy

Pierre Jaffre Luthier online store accessible at www.pierrejaffreluthier.com, SIRET identification number 523 387 371 00025, company based in Paris 65 rue de Rome 75008 processes personal data obtained from the user in order to meet the conditions of use and confirm them as well as to process orders and deliveries and to ensure the necessary communication during the period required by law. 

General Provisions 

1. The controller of personal data, in accordance with the GDPR (hereinafter referred to as the "Regulation") is Valtim Musiques SAS, SIRET number 523 387 371 00025, based in Paris at 65 rue de Rome 75008 (hereinafter referred to as the "Data Controller"); 

2. The contact details of the controller are: contact@pierrejaffreluthier.com, +33 (0) 142933100 

3. "Personal data" means any information relating to an identified or identifiable natural person. 

Source of Personal Data 

1. The data controller processes personal data after obtaining the customer's consent. Personal data is collected when concluding the purchase contract and when executing the order placed on the Pierre Jaffre Luthier store website; 

2. The data controller only processes contact details and information that can identify the customer and are necessary to fulfill the purchase contract; 

3. The data controller processes personal data for accounting and delivery purposes and to enable necessary communication between the contracting parties for the period required by law. Personal data will not be made public or transmitted abroad. 

Purpose of Data Processing 

The data controller processes personal data for the following purposes: 

1. Registration on the Pierre Jaffre Luthier website in accordance with Chapter IV, Section 2 of the GDPR; 

2. Fulfillment of the order placed by the customer (last name, first name, postal address, email address, telephone number); 

3. To comply with the laws and regulations arising from the contractual relationship between the data controller and the customer; 

4. Personal data is necessary for the execution of the purchase contract. The contract cannot be executed without personal data. 

Personal Data Retention Period 

1. The controller shall only retain personal data for the period necessary to fulfill the rights and obligations arising from the contractual relationship between the controller and the client. The data shall be retained for 3 years from the conclusion of the contract; 

2. The controller is obliged to erase personal data after the expiry of the retention periods prescribed by law. 

Recipients and Processors of Personal Data 

Any third party that processes the customer's personal data on behalf of the controller becomes the data processor. The services of the processor are essential for the execution of the purchase contract and the processing of the order placed by the customer on behalf of the controller. The controller's processors are: Webnode AG (e-commerce solution); Freight forwarding company; Google Analytics (website analysis tool);

Customer Rights 

In accordance with the Regulation, the customer has the following rights: 

1. Right to access data; 

2. Right to rectify data; 

3. Right to erasure of data; 

4. Right to object to data processing; 

5. Right to data portability; 

6. Right to withdraw consent to data processing by sending us an email to the following address: [….]; 

7. Right to lodge a complaint with the supervisory authority in the event of a suspected violation of the Regulation. 

Security of Personal Data 

1. The data controller declares that it has implemented all necessary technical and organizational measures to ensure that personal data is used in a way that respects the privacy of the data subjects; 

2. The data controller has implemented all necessary technical measures to ensure the security of the data it has collected, including securing access to its computer with a password, using antivirus software, and performing periodic computer maintenance. 

Final Provisions 

1. By placing an order on the Pierre Jaffre Luthier website, the customer acknowledges having read and fully accepts the terms and conditions relating to the protection of personal data; 

2. The customer accepts all of these terms and conditions by checking the corresponding box on the order form; 

3. The data controller reserves the right to update and modify these terms and conditions at any time and without prior notice. 

The latest version of these terms and conditions will be published on its website. 

These rules will come into effect on 01/09/2025